Tyler Dockswell

Melbourne, Florida · tdoxwell@icloud.com

Profile

Technology and operations professional with experience coordinating projects, gathering customer needs, documenting workflows, and developing software. Serves as the designated AI Implementation Officer for the SpaceX security team and created and implemented a dispatch program. Combines software sales experience with vendor coordination, stakeholder communication, and training. Holds an M.S. in Computer Science with an Artificial Intelligence focus and is pursuing an MBA in IT Management.

Product Development Projects

Independent iOS and Web Development | Ongoing

Translate user and client needs into use cases, requirements, and prototypes; use AI-assisted tools for coding, debugging, documentation, and iteration while reviewing their output.

Made Easy | Service Business Workflow Application | Development MVP

Develop an owner workspace and customer approval experience connecting job intake, estimates, approvals, deposits, and invoices.

Model job authorization around explicit prerequisites so users can understand what remains before work begins; document shared workflow rules across web and mobile surfaces.

Document event history, versioned artifacts, and payment integration requirements; distinguish demo behavior from remaining production launch work.

Astra Pilot Academy | FAA Part 107 Learning Platform | Prototype

Develop a Next.js and TypeScript scaffold for lessons, quizzes, practice exams, and chart training using typed mock data.

Organize learner journeys and reusable interface components; separate the learning experience prototype from planned authentication, payments, and scoring functionality.

Relevant Skills

Professional Experience

SpaceX | Security Officer Level 3 | Cape Canaveral, FL | August 2024–Present

Serve as the designated AI Implementation Officer for the security team, introducing AI-assisted automation into operational workflows and translating frontline needs into practical process improvements.

Conducted a camera-system audit, documented coverage and process gaps, and shared findings to inform corrective action.

Created and implemented a dispatch program for the security team, translating frontline workflow needs into a usable software solution.

Perform FAA Part 107 drone operations for inspections and construction-progress monitoring as an additional responsibility.

Maintain operational records, assess incident information, and brief stakeholders on findings, priorities, and next steps.

Heartland Software | Account Executive | October 2023–August 2024

Worked with prospective business customers to understand software needs, explain solutions in practical terms, and coordinate next steps.

Maintained customer conversations and follow-up across a sales pipeline, developing insight into usability needs and clear product communication.

Lowe’s | Project Support | Remote | March 2023–October 2023

Coordinated work across vendors and stakeholders, tracking timelines, dependencies, documentation, and open issues.

Maintained project records and communicated blockers and status to support completion.

Workout Anytime | Field Project Director | November 2021–November 2022

Directed vendor and contractor projects involving facilities, structured cabling, and communications equipment; coordinated scope, dependencies, and onsite execution.

Melbourne Police Department | Police Officer and SWAT Operator and Instructor

Melbourne, FL | May 2016–September 2021

Produced operational documentation and after-action reports to communicate findings and support process improvements.

Designed and delivered training, adapting guidance to participant feedback and changing conditions.

Victory Casino Cruise Line | Security Supervisor | January 2024–July 2024

Supervised incident response and investigations, documented findings, and assisted with IP-based surveillance troubleshooting.

Education

Western Governors University

MBA in Information Technology Management | In progress

M.S. in Computer Science with Artificial Intelligence focus

B.S. in Information Technology Management

Certifications

AWS Certified Cloud Practitioner | CompTIA A+, Network+, Security+ | ITIL Foundation | Linux Essentials | FAA Part 107 Remote Pilot